Privacy Policy
This Privacy Policy explains how Pay2Fast may collect, use and protect information when you use our website and digital payment services.
1. Information we may collect
- Account details such as name, mobile number and email address.
- Information required to process recharge, bill-payment or wallet transactions.
- Login, device, IP, security and activity information needed to protect accounts and prevent misuse.
- Support messages and information you choose to provide when contacting us.
2. How information is used
We use information to create and manage accounts, provide requested services, process and reconcile transactions, provide customer support, maintain security, prevent fraud and comply with applicable legal obligations.
3. Payment information
Payment processing may involve third-party payment providers. We do not ask users to share passwords, OTPs, MPINs or other confidential authentication credentials through support messages. Payment-provider processing is also subject to the provider's own terms and privacy practices.
4. Sharing of information
Information may be shared with service providers, payment partners, technical providers, or authorities where reasonably necessary to provide the service, investigate a transaction, protect users, prevent fraud or meet legal requirements.
5. Security
We use reasonable technical and organizational measures intended to protect account and transaction information. No internet service can guarantee absolute security, so users should keep passwords and authentication credentials confidential.
6. Data retention
Information may be retained for as long as reasonably necessary for service delivery, transaction records, security, dispute handling and applicable legal or accounting requirements.
7. Contact
For privacy-related questions, contact [email protected].